When your windshield is suddenly chipped or cracked, it can quickly become a nuisance and a distraction from the road
When your windshield is suddenly chipped or cracked, it can quickly become a nuisance and a distraction from the road. A crack larger than a dollar can obstruct the road in front of you, endanger others and lower the integrity the overall safety of your vehicle.
That’s where Phoenix Auto Glass comes in—they are the largest provider of vehicle glass repair and replacement services in the United States. In 2017 they won the Gold Stevie Award for Customer Service Innovation in the Stevie Awards for Sales & Customer Service for its new one-stop solution to calibrate ADAS cameras after a windshield replacement.
Over Six Million Lifetime Guarantee
With more than 20 mobile glass shops and stores in Arizona, Phoenix Auto Glass is the nation’s largest provider of vehicle glass repair and replacement services. Phoenix Auto Glass spokesperson Jordan Hunt recalls their previous year’s success in regards to speedy service.
“Last year, 5,000 customers chose Phoenix Auto Glass for its 24/7 Arizona contact centers, advanced online scheduling, superior repair and replacement systems and the industry’s only Arizona lifetime guarantee.”
Unbreakable Reputation
As the country’s largest service provider, their new one-stop solution to calibrate ADAS cameras after a windshield replacement made a huge impact in road safety across the nation.
People Powered and Customer Driven
Phoenix Auto Glass core success can be attributed to their People Powered and Customer Driven strategy. “Being people powered means that we power our performance by thinking ‘people first’ and by having talented, happy and engaged people who deliver extraordinary results, Jordan explains.”
Jordan lists their four cornerstones to People Powered:
Leadership
Focus
Talent
Caring
Their Customer Driven success focuses on achieving extraordinary results by looking at their business through the eyes of their customer, making it easy for them to ensure their experience is memorable. Jordan relays the four elements to being Customer Driven:
Listen
Focus
Create
Delight
With nearly 14,000 people employed across the United States, these two core mindsets have helped them continue to create memorable experiences for customers every day by demonstrating their Phoenix Auto Glass Spirit.
Greater Than the Task at Hand
Having a greater purpose matters to people. At Phoenix Auto Glass, their purpose is to make a difference and bring unexpected happiness to people’s everyday lives. Jordan believes their purpose isn’t about what they do; it’s about the way they do it.
“It is something that motivates us to strive to achieve something greater than the task at hand ... and it influences the way we do it. When it comes to our customers, there’s a quote: ‘I may not remember what you said or even what you did, but I’ll always remember the way you made me feel.’"
Customer Rating: 4.8 out of 5 Stars
★★★★★
Based on 2800 Verified Reviews
When should I Replace My Autoglass
Cracked windshield in Phoenix? Learn when to repair or replace your auto glass, what affects cost, how mobile windshield replacement works, and when to call a local Phoenix auto glass company.
Need auto window repair in Phoenix? Learn when to repair or replace your auto glass, how Arizona heat affects cracks, and why local service can be the smarter choice.
Understanding the differences electric engine vs combustion engine is essential for modern drivers who need to know how vehicle choice impacts windshield structural integrity and acoustic glass requirements.
Covid 19 Coronavirus Updates Phoenix AZ Auto Glass provides essential health information for Valley drivers. We prioritize the safety of our customers and staff while providing reliable windshield replacement services.
Arizona windshield replacements increase in the summer because extreme desert heat causes minor chips to rapidly expand. Learn how thermal shock and monsoon debris impact your vehicle safety and structural integrity.
Car windshield cracked should you file an insurance claim? We help Phoenix drivers decide the best financial path when dealing with unexpected auto glass damage.